Filipe Alberto
de Oliveira Santos

Operations Management | Information Systems

Porto, Portugal CTDI Student (Avg. 16.4)

Professional Profile

Expert in Operations Management and Information Systems, with over 15 years focused on process optimization and digital solution architecture in high-complexity Healthcare and Management environments. I act as a bridge between strategic needs and technical implementation, using Data Intelligence and automation to ensure operational efficiency and compliance. Currently pursuing CTDI with an average grade of 16.4, standout in Databases (19/20).

Professional Experience

Executive Secretary to the Board of Directors

2019 – Present

Unidade Local de Saúde São João, E.P.E. | Porto

  • Internal Consulting: Critical analysis of procurement data for public contracting decisions.
  • Document Management: Coordination of document control system for institutional integrity.

Office Manager

2023 – Present

4LifeLab - Collaborative Laboratory | Porto

Comprehensive administrative and logistical management for operational continuity in a research unit.

Administrative Coordinator (Operations Management)

2016 – 2019

Unidade Local de Saúde São João, E.P.E. | Porto

  • Leadership: Coordination of 34-38 technicians in high-pressure clinical areas.
  • Digital Innovation: Autonomous development of proprietary SQL database for HR and document management.